Insurance Claim Appraisal

For Amount-of-Loss Disputes

Request a Free Consultation

No-cost consultation to confirm procedural fit • Takes ~2 minutes

or(253) 234-7869

Technical Foundation

Flex Adjusting is built on an extensive background of more than 10,000 property insurance claims, including high-severity losses exceeding $1,000,000. This volume of experience supports a disciplined, documentation-first approach to resolving amount-of-loss disputes through neutral appraisal.

For Policyholders

Policyholder support

Support for insureds navigating an amount-of-loss dispute through the appraisal process.

For Carriers

Carrier support

A dependable, documentation-first appraiser for carriers and IA/adjuster teams.

Our Process:

  1. 1

    Assignment Review

    Confirm scope and documents.

  2. 2

    Site Inspection

    If needed for the file.

  3. 3

    Comparative Analysis

    Scope + estimate alignment.

  4. 4

    Final Appraisal Report

    Clear documentation output.

FAQ

What types of appraisals do you handle?

We handle residential and commercial property appraisal-clause matters for most physical-loss events—hail/wind, hurricane, water (sudden/accidental), fire/smoke, vandalism, theft, and more. Not sure if it’s a fit? Send the claim number + appraisal demand/policy appraisal pages and we’ll confirm whether we can accept the appraiser appointment (subject to any disinterested/impartial requirements).

Who pays for the appraiser and umpire in the appraisal process?

In many appraisal clauses, each party selects and pays its own appraiser. The appraisers then select an umpire (or follow the policy’s method). Umpire fees are commonly split unless the policy states otherwise—policy language and jurisdiction control. Separately, our fees are non-contingent (not based on the appraisal award or amount of loss). Fees are based on time and file complexity. We start with a quick intake review, then confirm scope and provide an estimated range before proceeding.

What does appraisal decide?

Typically, appraisal focuses on the amount of loss (the numbers). Coverage/causation questions may be handled differently depending on policy language and law.

Is appraisal the same as arbitration?

Not exactly. Appraisal often addresses the amount of loss (valuation). Arbitration can have different scope and rules. Your policy language and jurisdiction control what applies.

What about deadlines?

For appraisal, most timing is demand-triggered. Include (1) the date the written appraisal demand was sent and received, then track the clause-driven milestones: (2) each party’s appraiser selection notice (often due within 20 days of receipt of the written demand/request), (3) umpire selection (often within 15 days after appraisers are appointed), and (4) the date the signed appraisal award was issued/submitted (typically a written decision agreed to by any two). If your policy has a state-specific ISO amendatory endorsement, attach that page so intake uses the correct timeframes.

What documents do I need for appraisal intake?

Common items include a claim number, demand letter, carrier/independent adjuster contacts, correspondence between all parties, estimates and scopes from both sides, photos, invoices and receipts, mitigation documents, and key dates. If you’re missing something, submit what you have anyway, and we’ll provide a checklist.

Do you guarantee an outcome?

No. This is a neutral, documentation-first process. Outcomes depend on the facts, documents, policy language, and applicable requirements.

Ready to submit an appraisal request?

No-cost consultation to confirm procedural fit • Takes ~2 minutes