About

Washington-Based. Documentation-First.

Flex Adjusting is built around clear communication, organized documentation, and local-market awareness. Washington State is the primary focus. For claims outside WA, support may be available by request through a small network of experienced appraisers—matched for local market conditions.

Submit a Request Service Area

Informational only — not legal advice.

Leadership

Real people, clear standards, and a process built for professional coordination.

CEO

Colton Rogers

Founder / CEO

Washington-based insurance appraiser focused on appraisal-clause (amount of loss) matters—clear intake, local-market awareness, and documentation-first files. Licensed Independent Adjuster with nearly 9 years of experience and 10,000+ claims handled, including complex losses exceeding $1,000,000. Experienced in desk/file review and onsite loss inspections for all types of perils for commerical and residential losses.

• Washington State assignments handled directly
• Xactimate estimates with defensible, itemized line items
• Appraisal-clause support and/or claim support

COO

Mikaela Valera - Del Fierro

COO

Operations and coordination—making sure requests move fast, documentation stays organized, and expectations are clear for all parties.

• Intake coordination and follow-ups
• File organization and communication standards
• Network coordination for select out-of-state files

Washington-first: local market familiarity is a priority. Out-of-state support is limited and confirmed after intake, with assignments matched for local-market experience.

Who we work with

Policyholders

Help organizing claim documentation and clarifying dispute components for amount-of-loss issues.

For Policyholders

Carriers / IA Firms

A consistent, documentation-first workflow with clear handoffs and coordination.

For Carriers