About

Washington-Based. Documentation-First.

Flex Adjusting is a Washington-based insurance appraisal firm focused on appraisal-clause (amount of loss) matters. We run clear intake, keep documentation organized, and apply local-market awareness to support defensible scope and valuation. Washington State is the primary focus. For matters outside WA, support may be available by request through a national network of vetted appraisal partners matched for local-market conditions and held to consistent intake and documentation standards.

Informational only — not legal advice.

Leadership

Real people, clear standards, and a process built for professional coordination.

Colton
CEO

Colton Rogers

Founder / CEO

Washington-based insurance appraiser focused on appraisal-clause (amount of loss) matters, with an emphasis on clear intake and documentation-first files. Independent Adjuster with 10,000+ claims handled, including complex, high-severity losses exceeding $1,000,000 (claims-handling experience). That background supports appraisal work through disciplined scope review, defensible Xactimate estimating, and onsite inspections as needed for commercial and residential losses, while remaining neutral under the policy’s appraisal clause.

  • • Washington State assignments handled directly
  • • Xactimate estimates with defensible, itemized line items
  • • Appraisal-clause support
Mikaela
COO

Mikaela Valera - Del Fierro

COO

Operations and coordination—making sure requests move fast, documentation stays organized, and expectations are clear for all parties.

  • • Intake coordination and follow-ups
  • • File organization and communication standards
  • • Network coordination for select out-of-state files

Washington-first: local market familiarity is a priority. Out-of-state support is limited and confirmed after intake, with assignments matched for local-market experience.

Who we work with

Policyholders

Help organizing claim documentation and clarifying dispute components for amount-of-loss issues.

Carriers / IA Firms

A consistent, documentation-first workflow with clear handoffs and coordination.