Privacy

Privacy Policy

This page explains what information we collect through this website, how it’s used, and how we protect it. If you have questions, submit a request and include “Privacy Question” in your message.

Last updated: 1/17/2026

Information we collect

• • Contact details you provide (name, email, phone).
• • Claim details you submit (carrier, claim number, dates, address, summary).
• • Documents you upload (PDF/JPG/PNG) related to the claim.
• • Basic technical data (browser/device info) used for site operation and security.

How we use information

• • To review your request and respond about availability and next steps.
• • To organize the file and request missing documents when needed.
• • To improve site reliability and protect against abuse.

Sharing

We don’t sell your information. We may share details only as necessary to support your request (for example, with a trusted appraiser assigned to a file outside Washington, if applicable), or when required by law.

Security & retention

We take reasonable steps to protect information submitted through the site. No method of transmission or storage is 100% secure. We keep information only as long as needed for business purposes and recordkeeping.